For all brand new parts, computers and laptops, warranty is carried out by going through the manufacturer, not by us.
Warranty services generally cover incidental hardware damage such as faulty Hard Drives and Optical Drives.
WARRANTY DOES NOT COVER: Cracked screens, damaged power supplies, liquid and drink spills, lost data, lost passwords or corrupted Windows partitions. Warranty does not cover software, nor does it cover physical damage.
To obtain Warranty support, please contact your representative at these manufacturers:
Acer Technical Support
Tel: (02) 8762 3000
Fax: 1300 886 879 eMachines Technical Support – 1300 885 712
Hardware Technical Support & Troubleshooting. Operating hours:
Monday to Friday: 9am – 5pm (AEST excluding NSW public holidays) Gateway Technical Support
call 1300 187 688.
Mon. - Fri.: 9:00 AM - 5:30 PM
(Australian Eastern Standard Time) Toshiba Service & Support
Australia: 13 30 70
Support for all HP & Compaq
Products. 13 10 47
If dialing internationally: +61 3 8833 5000
Monday - Friday (ex. public holidays) 8.30am - 6.00pm
Samsung Customer Contact Centre:
1300 362 603
Customer Service and Technical Support Operation hours : Monday to Friday 8:30am - 6pm (EST)
Saturday 9am - 1pm (EST) Contact Sony by phone:
1300 13 SONY (7669)
Hours of Operation (AEST):
Monday to Friday – 8am to 6pm BenQ Australia Pty Ltd
Call Center: 1300 130 336
Operation Hours:
9:00am - 5:30pm (Monday to Friday) Eastern Time
Closed (Saturday, Sunday, Public Holiday)
LG Customer Service Representative on 1300 LG CARE (1300 54 2273). NEC Computers Asia Pacific Sdn Bhd
9.00am - 5.00pm, Monday to Friday AEST
Tel: 1300 780 103 / 1800 171 294
There may be a long wait using this number.
Fujitsu PC Australia
Fujitsu PC Australia is registered to take care of AU & NZ sales of computing products
Tel: +61-2-8877-9500
Fax: +61-2-9889-3360
ASUS
Hardware Technical Support & Troubleshooting.
Operating hours: Monday to Friday: 9am - 6pm (AEST)
(Excludes NSW public holidays)
NETGEAR offers free 24x7 support on all products. In addition NETGEAR offers a range of warranty service options with different response times in the rare event that your product needs to be repaired or replaced.
Post sales support 1300 361 254 DLINK
24x7 first level technical
phone support on all products
Australia:
Phone: 1300-766-868
(Please select 2 when prompted)
NETCOMM
Please be aware that requests for personalised assistance with topics covered within the user guide may attract a support fee.
NSW/ACT:
(02) 9424-2059
APPLE COMPUTER
For Mac and iPod support, please call 1300 321 456. Mac and iPod customers within 90 days of ownership are eligible for complimentary phone support - one support incident per iPod and unlimited incidents per Mac.


